We strive to dispatch your items as quickly as possible. Most standard in-stock items, including our everyday home decor pieces, are processed and shipped within 3 to 7 business days.

For custom-made products or complex items (like certain outdoor furniture sets), please allow 7 to 14 business days for careful crafting and preparation before dispatch.

Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to trace your package's journey.

We process orders quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact our support team within 24 hours of placing it. Once an order has entered the shipping phase, it cannot be modified.

Yes! Our outdoor furniture collections are specifically designed to withstand various weather conditions. We use high-quality, durable materials that resist fading, moisture, and rust. However, we do recommend using furniture covers during extreme weather to prolong their lifespan.

Care instructions vary by material. Generally, we recommend cold, gentle machine washing for our throws and spot-cleaning for rugs. Detailed care instructions are included on the label of each textile product to help you keep them looking brand new.

We pack everything with extreme care, but accidents during transit can happen. If your item arrives damaged, please contact us within 48 hours of delivery. Kindly include your order number and clear photos of the damaged item and packaging so we can arrange a replacement or refund immediately.

We want you to love your home decor! We accept returns on most standard items within 30 days of receipt, provided they are in their original condition and packaging. Please note that custom-made items are non-refundable unless they arrive damaged or defective.